FAQs
Frequently Asked
Questions
Before you book
A Japanese-inspired, scalp-focused treatment blending deep cleansing and scalp care with a calming, full-sensory experience.
First time: Renewal (90 min). Facial + scalp: Calm Mind (110 min). Ultimate reset: Serenity (140 min). Scalp concerns: Scalp Detox.
Absolutely. Tell us at booking or check-in and we adjust pressure and products to suit.
Yes - we have a dedicated Gentleman’s Ritual designed for men.
Yes - the Bloom Ritual is designed for pregnancy and postpartum. Recommended during the first and second trimesters, up to 20 weeks. Beyond 20 weeks, please check with your doctor or midwife before booking.
Yes. Both studios accommodate two guests simultaneously. Each selects their own ritual.
During the treatment
Yes - the treatment includes cleansing and a Yume head bath. We gently dry your hair afterwards.
Not at all. Pressure is tailored to your comfort. Most guests find it profoundly relaxing - many fall asleep.
Policies
48 hours’ notice required. No shows/cancellations within 48 hours result in deposit forfeiture. 15-minute grace period for late arrivals.
Book online as normal. At payment, enter your gift voucher code. Bring your card or code on the day.
Still have questions?
Select your preferred location below, choose a time that works for you, and secure your booking with a 20% deposit.